A comprehensive remote support package
GERBERconnect gives you the support you need when you need it.
GERBERconnect™ is a proactive support package that maximizes the uptime and productivity of your Gerber system.* It enables our certified service professionals to diagnose your system in real-time via a secure Internet connection so you enjoy fast, effective remote support.
With GERBERconnect you will…
Receive comprehensive support.
- Proactively detecting system faults
- Troubleshooting remotely
- Uploading software enhancements
- Providing assistance on system operation
- No change in IT security is needed to support remote services
Maximize uptime and productivity.
- GERBERconnect detects faults in your system so they can be corrected quickly
- Training is available via GERBERconnect
Optimize preventative maintenance.
- GERBERconnect assists us in scheduling preventative maintenance visits based on your system usage, eliminating unnecessary visits ensuring peak performance and minimizing unexpected downtime
- GERBERconnect stores system backup configuration and setup files to facilitate repairs
- GERBERconnect provides critical system information to field service engineers to help them identify and correct issues
*GERBERconnect is available on all single- and multi-ply GERBERcutters (operating Microsoft Windows® XP) and AccuMark v.8.0 or later.