Gerber Connect, GERBERconnect

 


What is GERBERconnect?
GERBERconnect™ offers a predictive support package to help you maximize uptime and productivity. A secure connection between your system and Gerber Service provides interactive remote diagnostics. GERBERconnect enables Field Service Engineers and Gerber Service Professionals to diagnose systems in real time, remotely providing you with fast and effective service and support.
 
What are the benefits?
GERBERconnect is designed to deliver benefits such as:
 
  • Faster call resolution resulting in reduced downtime
  • Leveraged technical expertise on a global scale
  • Optimal scheduling of on-site repair visits
  • Base software and software enhancement options can be installed at your convenience

How does it work?
GERBERconnect is a Remote Device Management system, enabling authorized Gerber Service Professionals to securely access your Gerber system for the purpose of:

  • Proactive fault detection
  • Enhanced (remote) troubleshooting
  • Uploading available software enhancements
  • Providing assistance on system operation

What systems is it available on?
GERBERconnect is now available on all Multi-Ply Cutters (running Microsoft XP) and for beta testing on AccuMark 8.0 and higher.
  

Click here to sign up for GERBERconnect
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Gerber Connect, GERBERconnect