GERBERconnect Remote Services

GERBERconnect is available on all single- and multi-ply GERBERcutters (operating Microsoft Windows® XP) and AccuMark v.8.0 or later.

 
Connected World magazine recently recognized Gerber as one of this year’s most successful corporate adopters of machine-to-machine (M2M) technology. Gerber Service received the Silver award for its GERBERconnect remote service solution.
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How does it work?
GERBERconnect is a remote device management system, enabling authorized Gerber Service professionals to securely access your Gerber system for the purpose of:

• Proactively detecting system faults
• Troubleshooting remotely
• Uploading software enhancements
• Providing assistance on system operation

Security

• No change in IT security is needed to support remote services.

Maximize Uptime and Productivity

• GERBERconnect detects faults in your system so they can be corrected quickly.
• Training is available via GERBERconnect.

Enhanced Preventative Maintenance

• GERBERconnect assists Gerber in scheduling preventative maintenance visits based on your system usage eliminating unnecessary visits, ensuring peak performance and minimizing unexpected downtime.

Faster Recovery

• GERBERconnect stores system backup config and setup files to facilitate repairs.
• GERBERconnect provides critical system information to field service engineers to help them identify and correct issues.