GERBERconnect Remote Services
GERBERconnect™ is available on the Gerber Paragon® and GERBERcutter® Z1 (operating Microsoft Windows® 7 or later). Contact Gerber Service for more details at 800-321-2448 (USA) or 860-871-8082 (Outside USA).
How does it work?GERBERconnect is a remote device management system, enabling authorized Gerber Service professionals to securely access your Gerber system for the purpose of:
- Proactively detecting system faults
- Troubleshooting remotely
- Uploading software enhancements
- Providing assistance on system operation
Metrics that Matter
- Effortlessly monitor production with automated daily production reports.
- Review data such as Automatic Time, Pause Time, Error Time and Gap Time.
- Cloud capabilities allow staff to review data whether they are onsite or remote.
Security you can trust
- Gerber prides itself on being reliable and trustworthy which is why your data will not be shared with or used by anyone other than you.
Remain up to date
- Receive free, daily reports showing a usable view of system performance and throughput, eliminating the need to physically monitor each job.
Maximize Uptime and Productivity
- GERBERconnect detects faults in your system so they can be corrected quickly.
- Training is available via GERBERconnect.
Enhanced Preventative Maintenance
- GERBERconnect assists Gerber in scheduling preventative maintenance visits based on your system usage eliminating unnecessary visits, ensuring peak performance and minimizing unexpected downtime.
Faster Recovery
- GERBERconnect stores system backup config and setup files to facilitate repairs.
- GERBERconnect provides critical system information to field service engineers to help them identify and correct issues.